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Quality Coordinator

Department: Quality Control
Location: Lumberton, NJ

Summary: Coordinates and supports quality assurance processes, initiatives, continuous improvement and customer fulfillment. Assists operations and quality management to ensure process control and product conformity is satisfied in accordance with established procedures and policies. Supports organization by performing the following duties.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Coordinate and conduct Internal Audits within an AS9100 certified Quality environment
  • Work with Customers/Vendors, and interdepartmental groups to document and complete Corrective Actions including:
      • Identification of a clear/concise problem description
      • Root cause analysis/investigation
      • Implementation of containment steps / processing of non-conforming material
      • Identification of both Corrective & Preventive Action steps needed to prevent recurrence
      • Formal closure and verification of effectiveness of CA/PA
      • Corrective Action Database utilization
      • Portal-based Customer C/A interaction
  • Gather and report monthly key process indicators (KPI)
  • Maintain calibration and preventive maintenance programs
  • Perform visual and dimensional inspections of received, in-process, and finished product to meet predetermined quality specifications and standards. Drive inspection methodology improvement
  • Provide support toward the development / revision of inspection process method documents
  • Assist quality / production in process investigations as they relate to quality issues
  • Effectively navigate company ERP system including: Inventory Module, Order Entry Module, Purchasing Module, Production Order Module
  • Maintain quality records, i.e., inspection records, first article inspection, nonconforming material records, etc. using company computer / database systems
  • Upkeep documentation package in accordance with QMS requirements through generation, revision, and release of formal procedures and work instructions
  • Develop and conduct company-wide QMS training
  • Participate in company sponsored training and process improvement activities
  • Comply with all ICC Policies as defined in the ICC Employee Handbook
  • Adhere to all applicable elements of ICC Quality Management System


Additional Preferred Knowledge includes the following:

  • Experience in an ISO9000 work environment. (AS9100 knowledge / background a plus)
  • ISO or AS Auditor Certification
  • Familiarity with Regulatory / Statutory directives and/or guidelines
  • Experience in (value-add) product assembly techniques, processes and work instructions
  • Ability to read / interpret drawings and technical specifications
  • Working knowledge of root cause driven corrective action



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • College degree, with minimum 2 years experience in Quality disciplineLanguage Ability:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Computer Skills:

  • Microsoft Office Suite: Excel, Word, Power Point

Certificates and Licenses:

  • ISO or AS Auditor Certification

Supervisory Responsibilities:

  • This job has no supervisory responsibilities.

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